An AI chat widget for your website that looks things up live, takes voice, and hands over to you

It is a chat button that sits in the corner of your website and answers visitors with AI. The ReachClaw widget answers from your own pages, documents and notes, links to the page it used, and can hand the conversation to you. You add it by pasting one script tag into your site; there is nothing to install on your server.

Both. The AI answers on its own, at any hour, without anyone approving each reply. Any chat can also become a live chat with a person: the visitor can ask for one, or you can step into a conversation yourself from Live chat → Chats. While you are typing, the AI stays quiet, and the visitor sees your reply in the same chat window.

The script tag loads asynchronously, so your page does not wait for it. It draws only the button. The chat window itself is an iframe that is created when a visitor opens the chat, or when their pointer moves over the button so the first open feels instant. It sets no cookies.

Yes. The loader puts a small ReachClawChat object on the page with open(), close() and toggle(). Calling ReachClawChat.open() from any button on your site opens the chat. If your code runs before the script has loaded, push the command onto ReachClawChat.q and it runs as soon as the chat is ready. The "Try the chat" button on this page works exactly that way.

Yes, if you switch on "Let visitors talk instead of typing" in Live chat → Setup. It is off by default and included in every paid plan. The visitor taps the microphone and says one question, the words are sent as a normal message, and the answer is read aloud as it arrives. A phone button starts a call: it listens, answers, and listens again, and the visitor can interrupt an answer just by talking. Recognition and reading use the visitor's own browser (Chrome, Edge and Safari, on computers and phones; not Firefox), so no audio reaches ReachClaw and there are no extra keys or costs.

On the Scale plan, yes. Connect your own MCP servers in Settings → Integrations, then in Live chat → Setup turn on "Look things up in your systems" and switch on each server the chat may use. The chat can only read: it never creates, changes, cancels or refunds anything. A visitor who hasn't signed in gets nothing about a specific person, order or account and is asked to sign in. Your website signs visitors in with a signed email address, and the chat checks that signature on every message, so each visitor only gets their own data. There is no built-in Shopify, CRM or helpdesk connection; the look-ups go through an MCP server you connect.

From the pages ReachClaw read on your website, the documents you uploaded (PDF, TXT or CSV) and the notes you wrote in Knowledge. The same knowledge is used for your email replies, so you keep it in one place. The chat is told to answer only from that, in the visitor's language, and to say so when it doesn't know. AI answers can still be wrong now and then, so read your chats in the first weeks.

Yes. When the visitor asks for a person, or when the chat can't answer and offers one, the visitor leaves their email and a note. You get an alert by email, Telegram or a pop-up in your dashboard, whichever you turned on. You reply from Live chat → Chats, and the visitor sees it in the chat within a few seconds if it is still open; you can have it emailed to them as well. You can also join any chat without being asked. When you're done, hand the chat back to the AI, mark it resolved, or end it. If you'd rather the chat never offer a person, turn that off in Setup.

Every paid plan includes it: Solo at $6.99 a month with 500 AI answers a month, Growth at $29.99 with 2,000, and Scale at $69.99 with 10,000. That is one flat price per plan, no matter how many people use the dashboard, and nothing extra for each answer. Look-ups in your own tools are on Scale; voice is on every paid plan. The AI itself runs on your own Anthropic API key, which Anthropic bills separately. The free account lets you look around but does not include the chat.

Yes, on any site where you can add a line of code before </body> or in a shared footer. WordPress needs any plugin that adds code to the footer; Shopify, Webflow, Squarespace and Wix each have a custom-code setting. The Install tab in ReachClaw shows the steps for each, and so does our AI chatbot for your website page.

The chat stays on your site. Instead of answering, it asks visitors to leave a message with their email, and you get it like any hand-over. The counter resets at the start of the next month, or you can move to a bigger plan from Settings → Plan & billing.

It sets no cookies. It keeps a random visitor ID in the browser's local storage so a conversation carries on across your pages. Chats are deleted 180 days after their last message, and a chat idle for 30 minutes is closed automatically.